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General Terms and Conditions

1. conclusion of the contract
With your order you make a binding offer to us to conclude a contract with you. With the sending of an order confirmation by e-mail to you or the delivery of the ordered goods, we can accept this offer. First, you will receive a confirmation of receipt of your order by e-mail to the e-mail address you provided (order confirmation). However, a purchase contract is only concluded when our order confirmation is sent to you by e-mail or when the ordered goods are delivered.

When ordering via our online store, the ordering process comprises a total of four steps. In the first step you select the desired goods. In the second step, you enter your customer data including billing address and, if applicable, different delivery address. In the third step, you choose how you would like to pay. In the last step you have the possibility to check all details (e.g. name, address, payment method, ordered items) once again and correct them if necessary before you send your order to us by clicking on ‘Order with costs’.

ยด2. storage of the contract text
We store the contract text of your order. You can print it out before sending your order to us by clicking on ‘Print’ in the last step of the order process. We will also send you an order confirmation as well as an order confirmation with all order data and our general terms and conditions to the e-mail address you provided.

3. reservation of proprietary rights
The delivered goods remain our property until full payment of all claims.

4. prices, shipping costs, return costs in case of revocation
All prices are final prices, they include the statutory value added tax. The minimum order value is zero euros.

5. delivery conditions
The delivery times stated in the offer apply as delivery times, these begin with receipt of payment. In the case of delivery on account or payment by direct debit, the delivery times begin with acceptance of the contract on the part of the company.

6. terms of payment
Payment can be made either in advance by bank transfer, by PayPal or by cash on delivery. We reserve the right to exclude individual payment methods. If you choose payment in advance, we will give you the bank details in the order confirmation. The invoice amount is to be transferred to our account within 10 days.

7 Warranty
The warranty is governed by the statutory provisions. If used goods are the subject of the purchase contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used goods is one year.

8. data protection
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data in accordance with the statutory provisions.

When you visit our website, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages you have viewed are logged. However, this does not allow us to draw any conclusions about personal data, nor is it intended to do so.

The personal data that you provide to us, e.g. when placing an order or by e-mail (e.g. your name and contact details), will only be processed for correspondence with you and only for the purpose for which you provided us with the data. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment.

We assure you that we will not otherwise pass on your personal data to third parties unless we are legally obliged to do so or you have given your express prior consent. Insofar as we use the services of third parties for the execution and handling of processing procedures, the provisions of the Federal Data Protection Act will be complied with.

Duration of storage
Personal data that has been communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the duration of storage of certain data may be up to 10 years.

Your rights
If you no longer agree with the storage of your personal data or if this data has become incorrect, we will arrange for the deletion, correction or blocking of your data on the basis of a corresponding instruction within the framework of the legal provisions. Upon request, we will provide you with information free of charge about all personal data that we have stored about you. If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:

Quilt-Studio & Gallery “Old Bread Factory
Claudia Pfeil
Ritterstrasse 183
47805 Krefeld

phone: 02151/773851
e-mail: post@claudiapfeil-de

Links to other websites
As far as we refer or link from our internet offer to the websites of third parties, we cannot assume any guarantee or liability for the correctness or completeness of the contents and the data security of these websites. Since we have no influence on compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.

9 Applicable law
German law shall apply exclusively. In relation to a consumer, this choice of law shall only apply to the extent that it does not restrict any mandatory statutory provisions of the state in which the consumer is domiciled or habitually resident.